Simple plans. Clear results.

By5 Ltd is not currently VAT registered, so VAT is not currently charged. The prices shown are the amounts you pay.

3 quotes per calendar month, free. The allowance resets at the start of each calendar month, and it is not time-limited.

We do not ask for payment card details for the free allowance. If 3 quotes a month is enough for your business, you never need to pay for QUOTES.

If you want to send more than 3 quotes in a month, you can choose to upgrade to unlimited QUOTES for £12 per month. The upgrade starts only when you choose it.

Once started, £12 is taken in advance at the start of each monthly service period and renews automatically each month until you cancel.

Use the Cancel subscription button in Account Settings. You do not need to contact us.

Cancellation takes effect at the end of the monthly period you have already paid for. You keep unlimited QUOTES until that period ends, no further payments are taken, and your account then returns to the free 3 quotes per calendar month.

Payments already collected are normally non-refundable, including where you cancel partway through a paid billing period. Duplicate or erroneous charges will be reviewed and refunded where appropriate.

A failed monthly payment is retried automatically once per day. After three days of non-payment, unlimited QUOTES is suspended and your account returns to the free 3 quotes per calendar month; you keep access to billing, cancellation and data-export functions throughout. Unlimited QUOTES is restored automatically if a later payment attempt succeeds.

Package features are subject to the fair-use provisions in the Commercial Licence & Platform Terms. Additional services, increased usage or out-of-scope work may carry additional charges and are agreed separately in writing.

Normal platform access ends when you close your account. You can request an operator-assisted return of your data during the following 30 days by contacting support.

Subject to narrow legal, tax, security, fraud-prevention, audit or dispute-resolution holds, active application copies of your data are deleted or anonymised by day 60 after normal access ends, and backup copies expire through the normal backup cycle within 90 days. By5 does not use identifiable or pseudonymised customer-controlled data to train shared AI models.

Email hello@by5.ai for product, billing, account and data questions, or use the Support & Contact page for full details including service-provider information.